Frequently Asked Questions
Everything you need to know about your Olsa Tools order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Olsa Tools apparel?
To ensure the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low heat. Specific care instructions are also printed on the inner label of each item.